What are your customer service opening hours?
Our customer service is available from Monday to saturday, 9am
to 5pm CEST. You can contact us by e-mail or discord during
Is there customer support available in case of an issue ?
Yes, on Discord, to create a support ticket on the official
Nocturea Discord server, please use this link:
https://discord.gg/TqCYXGmrfn. Once there, follow the provided
instructions to create a ticket, describing your issue or
question. A member of the support team will assist you as soon
What payment options are available ?
We currently accept payments through Paypal. You can choose
the option that suits you best during the payment process.